Security & privacy
How Bleno protects your data
Database and files in a data centre in Frankfurt am Main, separation of businesses directly in the database, roles for office, employees and customers, optional two-factor sign-in and a data processing agreement under Art. 28 GDPR.
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Where your data is stored
In the EU, with transparent sub-processors.
- Database and files in an EU data centre in Frankfurt am Main
- All sub-processors listed with purpose and location
- Optional services only if you enable them
- Daily automatic database backup
Strict separation and roles
Everyone only sees what they should.
- Tenant separation via row level security in the database
- Roles for owner/admin, employees and customer portal
- Project access per employee
- Documents released individually for the customer portal
Secure sign-in and encryption
Protection for accounts and credentials.
- Two-factor sign-in (TOTP) with an authenticator app
- Stored credentials encrypted with AES-256-GCM
- Transfer only via TLS
- AI content labelled under the EU AI Act
Your benefits
- Data stored in the EU
- Data processing agreement under the GDPR
- Data export per customer for access requests
Frequently asked questions
Is my data used to train AI?
No. AI providers work under standard contractual clauses and do not train on your content.
Where can I read the privacy policy?
The privacy policy is available in German at bleno.de/datenschutz; the German version applies.
Try Bleno for 14 days
Full feature set, no payment details. The software is in German – our team is happy to answer your questions in English.