Unified inbox
One inbox for all customer communication
Bleno brings together customer communication: emails and the text messages Bleno sends appear in one timeline on the customer and the project. A central inbox collects open messages to assign and tick off.
Calls and WhatsApp messages appear in the inbox when the Lena add-on is connected. Lena currently works in German and with phone numbers in Germany and Austria.
One inbox for everything open
Nothing gets lost between channels.
- Open emails and messages in one list
- Assign each message to a team member
- Tick off with “Done”
- Open emails with one click in the familiar view
All channels in one timeline
On the customer and on the project.
- All channels in one list, filterable by channel
- Channel, direction, sender and time per entry
- Appointment text messages appear in the history automatically
- Customers matched by phone number
Your benefits
- Every message has an owner
- The full customer history in one place
- Employees only see what concerns their projects
Frequently asked questions
Who sees which messages?
Office and owners see all channels. Employees only see projects they have access to; emails stay hidden from them.
Does the inbox include WhatsApp?
WhatsApp messages to your business number arrive via the Lena add-on. Lena currently works in German and with numbers in Germany and Austria.
Try Bleno for 14 days
Full feature set, no payment details. The software is in German – our team is happy to answer your questions in English.